Privacy policy for inquiries, reviews, and client communication

What we collect

We may collect your name, email address, phone number, company name, message details, and project information when you contact us through the website, email, phone, or WhatsApp.

If you submit a website review, we may collect the name, company, rating, and review text you provide before moderation and publication.

How we use information

• Respond to inquiries and prepare quotes or project recommendations.
• Manage active client communication and project delivery.
• Improve website performance, content, and user experience through analytics.
• Review and moderate submitted testimonials before public display.

Analytics and cookies

This website uses Google Analytics to understand page visits, navigation patterns, and general traffic performance. Analytics tools may use cookies or similar technologies to measure visits and engagement.

You can limit cookies through your browser settings. Some site features may still work normally if analytics cookies are disabled.

Third-party services

Kumtech Gateway uses third-party tools such as Google Analytics, EmailJS, Firebase, WhatsApp, and social media platforms to support communication, analytics, or public engagement. These services may process data according to their own privacy terms.

Data retention and review moderation

Inquiry records may be retained for ongoing communication, quoting, client support, internal records, or legal and operational reasons. Website reviews are moderated before publication and may be declined if they are abusive, misleading, spam-like, or unrelated to an actual service experience.

Your choices

You may contact Kumtech Gateway to request an update or removal of personal information you previously submitted through the website, subject to any operational or legal need to retain records.